Windscreen Medics

SYDNEY, NSW

24/7 MOBILE SERVICE

Frequently Asked Questions

Welcome to the FAQ page of Bankstown Mobile Windscreens! We understand that when it comes to auto glass replacement, you may have questions about our services, the legality of driving with a cracked windscreen, and more. We've compiled a list of frequently asked questions to provide you with the answers you need. Whether you're curious about our expertise, the convenience of our mobile service, or the types of auto glass we replace, we've got you covered. Read on to find the information you're looking for, and if you have any additional inquiries, feel free to reach out to our friendly team.

  • 1. Why should I choose Bankstown Mobile Windscreens for my auto glass replacement needs?

    At Bankstown Mobile Windscreens, we specialize in all types of auto glass replacement services. Unlike repairs that may leave potential risks, our focus is on providing you with a safe and reliable solution by completely replacing your damaged auto glass. Our experienced technicians use premium-grade materials and follow industry standards to ensure your satisfaction and peace of mind.

  • 2. How long does it take to replace a windshield or other auto glass?

    The duration of an auto glass replacement depends on various factors such as the type of vehicle and the extent of the damage. However, as experts in the field, we strive to complete the replacement efficiently and promptly. Our skilled team works diligently to minimize any inconvenience to you, providing you with a quality replacement service in a timely manner.

  • 3. Do you offer a mobile service?

    Absolutely! We understand that your time is valuable, which is why we offer a convenient mobile service. Our team will come to your preferred location, whether it's your home, workplace, or another convenient spot, to perform the auto glass replacement. This eliminates the need for you to drive to a physical location, saving you time and effort.

  • 4. What types of auto glass do you replace?

    Bankstown Mobile Windscreens specializes in replacing various types of auto glass, including windshields, side glass, and rear glass. Whether you have a crack, chip, or complete breakage, we have the expertise to handle the replacement with precision and care. Rest assured that we use high-quality materials to ensure durability and safety.

  • 5. Are your technicians certified?

    Yes, our technicians are highly skilled and certified in auto glass replacement. They undergo rigorous training and possess extensive knowledge of the latest techniques and industry best practices. With their expertise and attention to detail, you can trust them to provide you with a professional and reliable service.

  • 6. Can you work with my insurance company?

    Absolutely! We understand that dealing with insurance claims can be complex and time-consuming. As part of our commitment to excellent customer service, we work with most insurance companies to make the process as smooth as possible for you. Our team will assist you in navigating the insurance claim process, providing the necessary documentation and guidance.

  • 7.How much does it cost to replace car windscreen ?

    There are a lot of factors that come into play when determining the cost of a windshield replacement. These include the make and model of your vehicle, the type of glass used, and the extent of damage to be repaired. At Bankstown Mobile Windscreens, we strive to provide affordable services without compromising on quality or safety. Get in touch with us for an accurate quote tailored to your needs.

  • 8. Do you provide a warranty on auto glass replacements?

    Yes, we offer a comprehensive warranty on all our auto glass replacement services. This covers any defects in materials and workmanship for the duration of the warranty period. In case of any issues, our technicians will carry out any necessary repairs or replacements without charging you any additional cost. Rest assured that your satisfaction is guaranteed with us!

  • 9.Is it legal to drive while the auto glass is being replaced?

    In Australia, the legality of driving with a cracked windscreen depends on the size, location, and severity of the crack. The specific regulations can vary slightly between states and territories, but generally speaking, it is illegal to drive with a crack that obscures the driver's vision or poses a safety hazard. As such, we highly recommend getting the auto glass replaced as soon as possible in order to remain compliant with the law and ensure your safety on the road.

Share by: